Emergency Reporting Blog

Utilizing the Knowledge Base: Katie's Customer Success Tip of the Month

February 14, 2019

Hi, I’m Katie, and I’m part of Emergency Reporting’s Customer Support team. I’ve started a series of blog posts to help you, our awesome customers, take advantage of the knowledge and information ...

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Uncategorized, software, safety analytics, reporting, technology, health and safety, General, Fire Service Solutions, fire service, fire software, emergency reporting, data, blogs

The Value of Data for Firefighting and Firefighter Safety

February 12, 2019

Emergency Reporting (ER) was recently featured in an article on The Big Red Guide. Our Business Development Analyst, Tom Louis, was able to provide some great insight as to why data plays such a ...

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software, technology, safety analytics, reporting, Product News, health and safety, firefighting, fire service, Fire Service Solutions, fire software, emergency reporting, Content, Company News, blogs, analytics

Fighting Fire with Data

February 01, 2019

This past year, the most destructive wildfires in California history burned through more than 1.8 million acres of land. While thousands of brave firefighters and first responders risked their ...

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Uncategorized, technology, software, reporting, General, firefighting, fire software, Fire Service Solutions, fire service, emergency reporting, data, Content, blogs

How One Fire Department Reduced Fire Calls by 35% with Their Community Risk Reduction Plan

January 24, 2019

Thomasville Fire Rescue (TFR), serving the largest city in Thomas County, Georgia, shared some impressive facts in their 2018 Four Year Report. TFR is a member of the Emergency Reporting (ER) ...

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case study, writing, technology, software, reporting, firefighting, fire software, Fire Service Solutions, fire service, fire inspection, featured, ems, emergency reporting, Content, blogs

What's New at ER: Roles and Permissions, New Reports and Enhanced Narratives

January 17, 2019

UpdatER Briefing, January 2019

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system updates, UpdatER, ER Development, writing, Training Events, training, technology, reporting, software, fire software, Fire Service Solutions, emergency reporting, ems, Content, Company News, blogs

Case Study: ER Helps Dramatically Lower Arkansas FD ISO Rating

January 08, 2019

Did you know that switching to Emergency Reporting (ER) can help improve your Fire Department’s ISO rating? Currently, more than 454,000 first responders are taking advantage of ER’s Fire and EMS ...

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case study, writing, technology, software, reporting, firefighting, fire software, Fire Service Solutions, fire service, fire inspection, featured, ems, emergency reporting, Content, blogs

What's New at ER: Roles and Permissions, Daily Roster, Bulk Maintenance and More

December 13, 2018

UpdatER Briefing, December 2018

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system updates, UpdatER, ER Development, writing, Training Events, training, technology, reporting, software, fire software, Fire Service Solutions, emergency reporting, ems, Content, Company News, blogs

To the First Responders Who Helped Contain the California Wildland Fires

December 05, 2018

Thank you.

In the midst of this busy holiday season, all of us at Emergency Reporting (ER) would like to take a moment to express our sincerest appreciation to those of you who put the lives of ...

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Uncategorized, software, reporting, life, Holidays, General, firefighting, fire software, Fire Service Solutions, fire service, fire marshal, fire inspector, fire inspection, ems, emergency reporting, blogs, Company News

Customer Spotlight: PA Volunteer and Career Fire Agency Lower Merion Fire Department

November 30, 2018

At Emergency Reporting, we’re proud to provide our services to the 4,400+ volunteer and mostly volunteer departments that use ER. We recently wrote a [case study] focusing on one of our volunteer ...

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case study, technology, software, reporting, fire software, Fire Service Solutions, fire service, firefighting, featured, ems, emergency reporting, Content, blogs, analytics, data

What's New at ER: Roles and Permissions, Truck Checks, and Other ER Updates

November 19, 2018

UpdatER Briefing, November 2018

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truck checks, system updates, UpdatER, ER Development, writing, Training Events, training, technology, reporting, software, fire software, Fire Service Solutions, emergency reporting, ems, Content, Company News, blogs

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