Emergency Reporting Blog

Karla Swanson

Fundraiser Goal for Puerto Rico ER Customer Surpassed Within Days

October 09, 2017

ER trainer Tom Louis has been in regular communication with one of our customers in Puerto Rico, Captain Winfrid Melendez, since Hurricane Maria ravaged the island. He explained the situation in ...

Continued
Colin Fitzgerald

ER in the Heartland - Kansas User Group Saves Time and Money

October 02, 2017

The City of Leawood Fire Department began using Emergency Reporting in January 2015. This was after fourteen years or so on another reporting platform which offered very poor customer service and ...

Continued

emergency reporting

Andrea Hayes

Top 3 Tips for Documenting and Securing Patient Care Data and Complying with NEMSIS 3 Requirements

September 26, 2017

Since many states are now requiring EMS agencies to transition from NEMSIS 2 to NEMSIS 3 reporting standards, it’s a good time to review with your team how to properly record patient care and why ...

Continued

ems, NEMSIS 3

Karla Swanson

New Product Announcement: ER Ultra Secure Cloud

August 25, 2017

As you may have gathered from recent stories in the news, hacking and data breaches are an increasingly common problem. In fact, they’ve hit a record level in the first half of 2017(1). Your ...

Continued

data, technology, data security

Karla Swanson

Why Updating Your Web Browser is Vital for a Seamless ER Experience

August 08, 2017

If you ask a handful of people what type of web browser they use, the answer will vary. Some people swear by Chrome, some prefer Firefox, some are tried-and-true Internet Explorer users, while ...

Continued

fire software, Internet Explorer, internet improvements, technology

Karla Swanson

Honoring Fire Chief John Sinclair – ER Customer and 2016-2017 IAFC President and Chairman of the Board

August 03, 2017

Pictured: Left photo, clockwise from left - SEPAC, Inc. President John Meier, Emergency Reporting President Dave Adams, Kittitas Valley Fire & Rescue Chief John Sinclair, Emergency Reporting Sales ...

Continued

emergency reporting, Events

William Cameron

Emergency Reporting Development - Exploring the Bleeding Edge with Progressive Web Apps

July 19, 2017

If you’re attending FRI in Charlotte, NC July 27 – 29 visit our booth, # 2104, to see how Emergency Reporting is developing more robust products, faster than ever before.

Continued

Mobile Apps, ER Development, Agile, Tradeshow

Roger Parker

The Future of Fire Service Data-Based Decision Making is Here

June 29, 2017

Written by Roger Parker, Fire Marshal, Elk Creek Fire Protection District (CO)

Continued

data, emergency reporting, Fire Service Solutions, reporting

Chris Miller

Please-please-please tell me you have screen sharing!

June 05, 2017

I won’t even ask if you’ve ever been so frustrated with your cable company, cell phone provider or credit card company you want to scream. Or swear. Or worse. I know you have.

Continued
Tom Louis

Why Administrative Training is Important in Fire Departments and EMS Agencies

May 23, 2017

Administrative training. Just the sound of it is enough to make action-oriented public safety professionals cringe. It’s almost as bad as going on “light duty.” But is administrative training ...

Continued

emergency reporting, training, administrative

«
1 2 3 4 5
... 9 »

Sign up to get our blog posts by email